![]() “My office has received many complaints from residents about the fairness and transparency of the parking enforcement system,” her report on parking tickets begins-specifically, complaints about how one can dispute a ticket. It could be improved, she has found-and she’s made some recommendations as to how-but overall, that system is actually working reasonably well. So, the ombudsman looked into Toronto’s system. People don’t like getting parking tickets, naturally, and are often aggrieved when they receive one, but many apparently also feel that the process by which parking tickets are given out and processed is unfair. ![]() One frequent subject of complaint: parking tickets. The ombudsman’s job is to investigate residents’ complaints about how the municipal government does its job.
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